Privacy Policy

We collect information you provide directly, including:

• Account & application data — name, company name, business type, tax ID, phone, email, and mailing/shipping addresses submitted when you apply for or manage a trade account.
• Order data — items purchased, order history, and shipping details.
• Communications — messages, quote requests, design briefs, and uploaded files (such as reference images for custom work) you send us.

We also automatically collect limited technical information — such as IP address, browser type, and pages viewed — to operate and secure the site.

We use your information to:

• Process orders, quotes, and custom-design requests;
• Verify trade-account eligibility and manage your account;
• Provide customer service and respond to your inquiries;
• Send transactional emails (order, shipping, and account notices);
• Detect and prevent fraud, and comply with legal obligations;
• Improve our catalog, pricing, and website experience.

We do not sell your personal information.

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect site functionality such as login and checkout.

We share information only as needed to run our business — for example with service providers that handle payment processing, shipping, hosting, and email delivery on our behalf, under obligations to protect your data. We may also disclose information when required by law or to protect our rights, customers, or the public.

Payment card details are processed by a PCI-DSS-compliant payment processor. We store only a tokenized reference and limited display information (such as the card brand and last four digits) — never full card numbers or security codes.

We retain account and order records for as long as your account is active and as needed to comply with tax, accounting, and legal requirements. We use administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.

You may review and update your account information by signing in or contacting us. Depending on your location, you may have rights to access, correct, or delete certain personal information, or to opt out of marketing emails (use the unsubscribe link in any marketing message). To make a request, email privacy@jewelrymart.com.

JewelryMart.com is a business-to-business site intended for trade customers and is not directed to children under 16. We do not knowingly collect personal information from children.

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above, and continued use of the site constitutes acceptance of the revised policy.

Questions about your data or this policy? Email privacy@jewelrymart.com or call (213) 442-6701, Monday–Friday, 7am–5pm PT.